COVID-19 Coronavirus Update

Posted by Town Hall Staff 13 March 2020

This update made:  22.05.20

Felixstowe Town Council is following Government advice and taking the necessary steps to ensure key services can still be delivered at this time.

With so much information being shared on the COVID-19 coronavirus we should all be using government guidance at to inform decisions and be checking that advice regularly. Please continue refer to for the latest health advice.

Town Council Services

The Town Hall is closed to the public at this time. Walton Community Hall and Broadway House are also closed until further notice.

Council meetings are resuming online. Please visit our meetings page to find see agenda of forthcoming meeting and minutes of previous meetings

Council’s administration staff are working from home and responding to enquiries via email to

Felixstowe Cemetery remains open, however staff on site are maintaining social distancing rules are are not available for face-to-face meetings at this time.

Tenants are still able to access their allotments at this time but should be following government advice.

The National Society of Allotment and Leisure Gardeners has issued advice to all plot holders. See for details.

Parish and Town Councils are being guided by the National Association of Local Councils (NALC) who are engaging with government on the situation and will also keep us updated on any developments. 

As government advice is updated, we will reassess and communicate as soon as possible.

Keeping the community informed

We understand that there will be many in our community who are self-isolating and do not have access to information online. Some may have had no contact and be unsure of who to turn to. To reach out to everybody, let them know they are not forgotten and signpost the support that is out there, we have printed an information bulletin which was delivered to all IP11 households. Please let us know if yours did not arrive.

The bulletin was printed locally and was delivered in phases in accordance with local delivery patterns, and at the same time as other publications wherever possible. Delivery staff carried this out in accordance with Public Health England advice. Thanks to Jon Trotter and the team at the Flyerpress for this essential service which clearly could not have been done from home.

See the bulletin here:

Suffolk Constabulary is reminding people to stay alert to criminals looking to continue to exploit the vulnerable during the coronavirus outbreak.


Whilst the vast majority of people volunteering are doing so for the right reasons, there are a small minority of people who see this difficult time as an opportunity to commit crime. Suffolk Police have some clear guidance on there website here:

  • Suffolk Trading Standards are also 
  • advising of a fake message claiming to be from the Government offering all residents money to help them during the c19 pandemic. Report all scams to us via 0808 223 1133.  Remembers: texts and calls can be spoofed. Never click links, call numbers, or immediately react to a text you’ve received. Even if it’s from someone you know or a business you deal with.